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You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. A selection of games from multiple game providers have been checked and NO fake games have been found. Caspero Casino has an average customer support, judging by the results of our testing.
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- The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed.
The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. He noted that no account verification had been requested despite using a welcome bonus. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. The table below shows the casino’s win and withdrawal limitations. To view the casino’s user reviews, navigate to the User reviews part of this page.
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